Our dedicated section on the CIBTvisas website can be found at www.cibtvisas.com/hollandamericaline. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. popular and unique itineraries. Instructions: Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. Please note: This service is available only on days of sailing. There are high-risk destinations such as developing countries of Latin America, Africa, the Middle East and Asia, where chlorinated tap water is not available or where hygiene and sanitation are poor. The rate is US$7.95 per minute and billing begins at the time specified. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Reconfirm any special requests with the Maitre d after you board. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. Please attach a tag to each piece of luggage you will be checking on the cruise. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. These policies apply to all smoking devices, including e-cigarettes and vaporizers. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. 2. Shorts, pool and beachwear, distressed jeans and tank tops are not permitted in table service restaurants. Safety: For 140 years, the safety and security of our guests has been our highest priority. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. Disembarkation is usually completed within two to four hours after the ships arrival. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). An additional charge may be applied. No exceptions will be made. Limitations apply. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Please contact the ships Medical Center for any medication requiring refrigeration. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. Our As You Wish dining lets you select the venue and style thatsuits you. What you need to know before you go on a Holland America Line cruise. A seamless transition is what our pre- and post-cruise hotels and tours are all about. Casual dining is available in the Lido Market every night. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. Single Smoking Thread (Use for all smoking discussions on HAL) ) You do not need to include any suffixes on your airline ticket. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Please contact us or your travel advisor for more information. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Smoking (including e-cigarettes) is never allowed in cabins and on cabin balconies. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. purchased prior to or during your cruise. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. The representatives will help you with luggage tags. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. That is also the location for all smoking discussions. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. For further information on our relationship with airlines, please refer to your Cruise Contract. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Hours are from 6:00am until 9:00pm. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Any additional information concerning currency restrictions, please contact the customs agency in their country. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. It is also your access card to your stateroom. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Birth certificates can be an original or certified copy. No more waiting for printed cruise documents. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. When users phones pick the shipboard signal, their phone will usually display cellularatsea, Ship Roam or 901-18. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. Applies to all guests 18 years of age and over. progressive jackpots to a parade of poker games is there for your enjoyment. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. No additional deposits will be due until final payment. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). Listen to the menu and select the number that corresponds to the ship you are calling. At a nice mid-size, Holland America's 2,668-guest Rotterdam debuted in 2021 as a model of elegant and thoughtful design geared for cruisers of all ages and walks of life. DesignatedSmokingAreas The best time to book your next cruise is while cruising with Holland America Line. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. A luxurious dining experience in a room graced with fine art and antiques. Next are listed HAL's first departures by . Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Promotional credits are nonrefundable. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. Plastic water bottles are not allowed. What will you do today? (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. We are equally passionate about protecting and preserving the pristine destinations that we visit. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Casual dining is available in the Lido Market every night. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. (Voyage plans cover your entire cruise and are available at a discounted rate. As previously, in-cabin smoking is also not allowed. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Your seating assignment will be noted on your guest card upon boarding. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. Boarding may be denied or fines may be levied against those guests without proper documentation. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. We have gone to great lengths to remove hazardous chemicals from our operations including dry cleaning, medical and photographic chemicals, and cleaning supplies. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. disembarking the ship, and for making purchases on board. Can You Smoke On Norwegian Cruise Ships - CruiseInfoClub.com Review: Holland America Koningsdam October 2021 - Travel Codex On the morning of disembarkation, guests with no credit card payment need to settle their onboard account on the morningof disembarkation. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Please dial 911 in an emergency. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Usually there is a fee required. Also, full laundry and valet services are available on all of our ships. Please note that fees and visa requirements are subject to change without notice. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. If you reside in the UK please visit. A passport is still the preferred document. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. The statusof your seating request will be listed on your Cruise Contract. Table number and table size are on request only, and will be assigned by the Maitre d' on board. railings, buttons, door handles, countertops, faucets, etc. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Requests will be confirmed or waitlisted at the time of booking. Make your wedding dreams a reality. SHIP NEW SMOKING POLICY FOR ALL SHIPS EFFECTIVE IMMEDIATELY: For the comfort of all. Then we hire the right people, make sure they receive ongoing training, conduct drills and exercises to practice that training, and perform regular audits and inspections of our operations. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. These requirements are established by the countries you are visiting and not by Holland America Line. As previously, in-cabin smoking is also not allowed. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. With this in mind, the following emergency phone numbers are available for your use. Anyway, was so looking forward to my first X cruise in March, but we just did a Lift & Shift to April 2022. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming.
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